FAQs

Getting Started

• Contact Us
• How do I get started with Farma?
• How do I reset my Farma password?
• Who can use Farma?
• I’m not a plant medicine patient yet, can I still create an account and browse?
• Can't find the answer you're looking for?

eScripts

• Where can I find my eScript URL?
• What are dispense intervals?
• What does brand substitution involve?
• What is AP documentation?
• What is SAS documentation?
• Why hasn’t my eScript been approved yet?

See all 8 articles

Shipping & Returns

• What is your lost parcel policy?
• What is your refund and exchange policy?
• When can I expect my order to be processed?
• How are my products shipped to me?